Guess What Happened Again

Guess What Happened Again

About an hour ago, it happened again.

A recruiter from #Nextdoor viewed my LinkedIn profile.

That makes this the 8th #Nextdoor employee to do so — and the 2nd recruiter — since I began publicly documenting and questioning #Nextdoor’s leadership decisions, process breakdowns, and refusal to engage in open dialogue.

Let’s be clear about the pattern:

I raise concerns about #Nextdoor disabling comments on LinkedIn.

I document silence from #Nextdoor leadership and the absence of blog updates.

I offer an olive branch, real CX expertise, and actionable solutions.

There is no response — publicly or privately.

And then… another #Nextdoor employee quietly checks my profile.

This isn’t a coincidence anymore.

It’s visibility without engagement—observation without conversation.

And that’s the core issue.

#Nextdoor positions itself as a platform for connection — neighbors, businesses, and communities coming together. Yet at the corporate level, the behavior is the opposite: no comments, no replies, no acknowledgment, no dialogue. Just watching from the sidelines.

If you’re curious enough to look, you’re interested enough to talk.

I’m not hiding. My posts are public. My critiques are direct. My intent has been consistent from day one: make Nextdoor better by addressing broken processes, accountability gaps, and leadership blind spots.

To #NiravTolia and the leadership team:

Engagement doesn’t happen through profile views. Trust isn’t built through silence. And connection doesn’t exist without conversation.

An Olive Branch — With a Plan

Let me be explicit: I’m willing to help.

This doesn’t require hand-wringing or PR spin. It requires process, systems, and accountability.

I know an exceptional QA leader — Karen Romero — who can help stand this up properly. Together, we can:

Build clear moderator standards and expectations

Create consistent, fair, and transparent moderation workflows

Replace subjective “feelings-based” enforcement with analytics, metrics, and scorecards

Implement QA reviews, coaching loops, and continuous improvement

Measure outcomes that actually matter: trust, consistency, and user experience

This is how platforms mature.

This is how confidence is rebuilt.

This is how momentum is regained.

And yes — this deserves a real budget. If #Nextdoor can fund ads while disabling comments, it can fund the operational backbone that sustains community trust.

I’ll repeat it: this was never about noise.

It’s about building something better — and doing the work to support it.

If this many people inside #Nextdoor are paying attention, then the next step is obvious.

Stop watching.

Start talking.

The door has been open the entire time.

#Nextdoor #Leadership #Accountability #CustomerExperience #CX #QualityAssurance #TrustAndSafety #CommunityTrust #ShareholderVoice #ProcessImprovement