You Can’t Claim a Connection While Disabling Conversation

This screenshot was taken from Facebook on December 29, 2025, at 9:15 PM Eastern — and the most telling part isn’t the ad.

It’s the line at the bottom:

“#Nextdoor for Business has limited the ability to comment.”

Someone at #Nextdoor had the opportunity to publish this post — and intentionally turned off comments.

Let that sink in.

#Nextdoor claims to connect neighbors and businesses, yet when businesses and users are presented with messaging about growth, feedback is disabled.

No dialogue. No engagement. No accountability.

And before this gets framed as “one detractor being loud” — I’m clearly not the only one. Limiting comments is a preemptive move. It signals anticipation of criticism, not confidence in the product or the message.

This is how #Nextdoor ends 2025?

I’ve extended an olive branch publicly and professionally. I’ve offered help, insight, and real CX/process solutions. I’ve received no response — not even a “thanks but no thanks.” No form letter. No acknowledgment. Just silence.

How does #NiravTolia allow a platform built on community to shut down conversation repeatedly?

How does #Nextdoor reconcile its mission with actions like this?

If comments are a risk, that’s not a moderation problem — that’s a trust problem.

So the real question is no longer about 2025.

What is in store for #Nextdoor in 2026?

Because connection without conversation isn’t a connection at all.

#Nextdoor #Leadership #Accountability #CustomerExperience #CommunityTrust #SocialPlatforms #ShareholderVoice #CX #Transparency