When Tech Giants Invite Conversation — and One Platform Shuts It Down
I took a step back and did something simple:
I reviewed how #Meta, #X, and #Amazon use their official LinkedIn pages.
Different businesses. Different models. Same conclusion.
✅ They allow comments.
✅ They allow public engagement.
✅ They allow customers, advertisers, investors, and critics to speak.
These companies understand something fundamental: you don’t build trust by muting the audience. You make it by listening — even when the feedback is uncomfortable.
Now compare that to #Nextdoor.
#Nextdoor’s mission centers on connection, neighborhood dialogue, and community trust. Yet on LinkedIn — one of the most visible public-facing platforms — comments are routinely disabled, selectively removed, or discouraged altogether.
That raises fundamental questions:
- How can a company succeed without the voice of the customer?
- How can advertisers trust reach and engagement metrics when dialogue is suppressed?
- How can shareholders assess leadership when questions are blocked instead of answered?
Ultimately, these are executive decisions.
And those decisions rest with the CEO, Nirav Tolia.
From a market perspective, the contrast is also telling:
#Meta, #X, and #Amazon operate at massive scale, with clear market caps, transparent engagement, and open feedback loops.
#Nextdoor (#NXDR), by comparison, operates with a far smaller market cap and a large number of outstanding shares — meaning trust, engagement, and credibility matter even more, not less.
You don’t grow a platform by insulating leadership from reality. You develop it by facing the conversation head-on.
If the world’s largest tech companies can handle public dialogue on LinkedIn, the question becomes:
Why can’t #Nextdoor?
#Nextdoor #Leadership #CustomerVoice #Transparency #CorporateGovernance
#NXDR #ShareholderPerspective #DigitalTrust #CommunityMatters
#NielFlamm #Accountability #TechLeadership