Taking My Concerns to Nextdoor’s Largest Shareholders

For the past several weeks, I’ve documented my observations and experiences with Nextdoor as both a shareholder and user. My goal has been straightforward: ask questions, offer recommendations, and encourage continuous improvement.

Today, I’m taking the next step.

I have sent the attached letter to several of Nextdoor’s major institutional investors, including BlackRock, Vanguard, State Street, Geode Capital Management, Acadian Asset Management, and Bond Capital.

My request is simple.

I am asking these investors to review the concerns I’ve raised and consider whether Nextdoor’s moderation practices, governance, and customer experience align with the long-term interests of shareholders.

In particular, I’m asking them to seek an explanation from Nextdoor’s leadership regarding how the moderation example I’ve documented was allowed to remain on the platform for an extended period and what oversight exists to promote consistent moderation decisions.

Content moderation is complex, and reasonable people may disagree about individual decisions. My concern is whether the company has effective quality assurance, accountability, and transparency around the process.

Whether you agree with my conclusions or not, I believe these are fair questions for shareholders to ask of company leadership.

I welcome respectful discussion and differing viewpoints. Continuous improvement begins with asking questions.