Niel Flamm Niel Flamm

Day 33: Silence, Culture, and the Identity of Nextdoor

Today marks Day 33 since I requested a copy of a Nextdoor study from Senior Manager Jacob Chavis, as directed in a company communication. I still haven't received the study or a response.

While scrolling LinkedIn today, I came across a post discussing company culture, particularly how culture is reflected in hiring and leadership. It made me think about my own experience. If this is how a straightforward request is handled, it raises questions for me about the culture that supports that experience.

I also noticed a post on Nextdoor where someone asked what was happening in their subdivision, only to be told the information was on Facebook instead.

Then I opened Citizen. Within seconds, I saw real-time information about power outages within about a mile of my location. No wall of text. No advertisement every few posts. No constant stream of email notifications filling my inbox.

That got me thinking about identity.

What problem is Nextdoor trying to solve in 2026?

Is it the best place for timely neighborhood information, or have users found faster, less intrusive alternatives? If important neighborhood updates are happening elsewhere and competing platforms provide real-time information with fewer interruptions, that's a question worth asking.

As both a shareholder and a user, I believe these are important conversations. Products evolve, user expectations change, and listening to feedback has always been one of the best ways to stay relevant.

What do you think the future of neighborhood platforms looks like?

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Niel Flamm Niel Flamm

Citizen vs. Nextdoor: What Are People Really Looking For in a Local App?

During my semi-weekly Zoom call this evening with my Fraternity Brothers from Tau Epsilon Phi Fraternity, Phi Chi Chapter, someone mentioned the Citizen app. I had heard the name before, but I had never really looked into it. After the conversation, I did some research — and tonight I’m starting to use it.

The more I looked, the more interesting the comparison became.

Nextdoor has always positioned itself as the digital neighborhood — a place to connect with neighbors, ask for recommendations, discuss local issues, and discover businesses.

Citizen takes a different approach: real-time awareness. It focuses on what many people immediately want to know when they open a local app:

What is happening around me right now?

Is there an accident nearby? Police activity? A fire? A safety concern? An emergency alert?

That difference matters.

Sometimes people don't want another social network. They want useful information that affects their day, commute, family, and safety.

Nextdoor has a massive opportunity because community connections and local intent are incredibly valuable. But the challenge has always been balancing conversations, commerce, moderation, and trust.

Citizen appears to have a clearer "why open the app?" moment.

I’m beginning my own Citizen experiment tonight. I’ll see how the alerts, accuracy, usability, and overall experience compare.

Stay tuned — I’ll share what I learn.

Join the discussion on NielFlamm.com.

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Niel Flamm Niel Flamm

Help Shape the Future of NielFlamm.com: A Global Audience Survey 🌎

One of the biggest surprises since launching NielFlamm.com has been discovering that people from around the world are reading and watching my content.

Yes, I expected readers from the United States, but I was genuinely surprised to see engagement from countries across the globe — including a significant audience from China.

That made me ask:

Who are you?

What brings you back?

What content do you enjoy?

What would you like to see more of?

So I created a quick audience survey.

It takes less than a minute to complete:

📋 https://forms.cloud.microsoft/r/WPQAzYLsgs

Whether you are in the United States, China, Europe, Asia, Africa, South America, Australia, or anywhere else in the world, I would love your feedback.

Your responses will help me create better:

✅ Blog posts

✅ Videos

✅ Reviews

✅ Discussions

✅ Future content ideas

Most creators publish and hope people enjoy what they make.

I want to take a different approach.

I want to listen to the people who spend their time reading, watching, and engaging with my content. I want this to be a conversation, not just a broadcast.

And while we’re talking about global audiences…

I’m putting out an invitation.

I would love to partner with a Chinese company interested in reaching a Western audience.

Maybe it’s a Chinese electric vehicle company. 🚗⚡

Maybe it’s a technology brand. 💻

Maybe it’s a fun snack company. 🍜

BYD (Build Your Dreams), Xiaomi Technology, Polestar, or another innovative company — my inbox is open.

As a self-described “WaSian” (White + Asian), I believe I bring a unique perspective: someone who appreciates both Western and Asian influences while sharing authentic experiences with a global audience.

Also… I’m officially putting C-Pop into the universe. 😎

We have K-Pop. We have J-Pop. Why not C-Pop? Chinese music, entertainment, culture, food, and innovation deserve more global attention.

A creator asking an audience what they want to see isn’t complicated.

But maybe it is a different way of creating.

Let’s build something together.

Take the survey. Share your thoughts. Help shape what’s next.

Join the discussion on NielFlamm.com.

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Niel Flamm Niel Flamm

China, Cars, Content, and a Crazy Sponsorship Idea

There is something that has surprised me over the past several months.

A significant portion of the readers and viewers of NielFlamm.com comes from China.

When I first started noticing the traffic analytics, I was curious. I did a little research into what many people call “The Great Firewall” to better understand how my content is accessible there. From what I’ve read, my content is probably about as harmless as it gets. I write about movies, leadership, technology, AI, cars, life as an amputee, dialysis, business, and whatever random thought pops into my head. I’m not trying to stir political controversy or challenge government policy. I like to keep things interesting, fun, and occasionally a little sarcastic.

It also made me think.

If Americans believe we aren’t influenced or filtered in different ways, I think we’re kidding ourselves. Our AI tools have guardrails. Algorithms decide what news we see. Streaming services determine what music and movies are recommended. Social media platforms decide what gets amplified and what disappears into obscurity. Different systems, different methods, but someone, somewhere, is always making decisions that shape what we consume.

That isn’t really the point of this post, though.

The point is that I’d love to partner with a Chinese company as a sponsor for NielFlamm.com.

If anyone from BYD (Build Your Dreams), Xiaomi Technology, or even Polestar happens to stumble across this article, let’s have a conversation.

I’m a lifelong car enthusiast. I’ve watched countless reviews of vehicles that Americans can’t easily buy, and I think there’s an opportunity to create content from a different perspective. As someone who jokingly refers to himself as a “WaSian”—part White, part Asian—I think I can bring a unique voice to a Western audience while genuinely appreciating Chinese innovation and engineering. (More on the “WaSian” story in a future post.)

Whether it’s reviewing technology, discussing automotive design, sharing ownership experiences, or simply introducing products to an American audience, I think there is room to build something fun together.

Before you leave, please take less than a minute to complete my content survey:

https://forms.cloud.microsoft/r/WPQAzYLsgs

Your feedback will help shape future articles, videos, reviews, and discussions. I genuinely want to know what you enjoy, what you’d like to see more of, and what topics you think deserve more attention.

I don’t know of many independent creators who invite their audience to help guide the direction of future content. I think creating content should be more of a conversation than a broadcast.

Let’s build something together.

Let’s be a little revolutionary.

Join the discussion on NielFlamm.com.

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Niel Flamm Niel Flamm

Is It Time to Rethink the Automotive Franchise Model?

I was thinking about the automotive franchise model and how dealerships under the same manufacturer compete against each other.

When you look around, there are other industries with similar franchise or dealer distribution models: heavy equipment, manufactured homes, commercial trucks, recreational vehicles, business-to-business equipment, tools, and office equipment.

Then I started thinking about traditional franchises like McDonald’s, Subway, and Chick-fil-A. Corporate may allow locations to have overlapping or fuzzy territory boundaries, but you typically don’t see one location dramatically undercutting another location selling the exact same product.

Automotive retail has operated differently for decades.

A customer can shop multiple dealerships selling the exact same vehicle from the exact same manufacturer and receive different pricing, incentives, fees, and experiences. Dealerships are not just competing against other brands — they are competing against their own brand family.

Part of why this structure continues is dealer protection laws. These laws were originally designed to protect independent businesses from powerful manufacturers, preventing automakers from simply replacing dealers after they invested millions into facilities, employees, and communities.

That purpose made sense.

But the question today is whether those same protections are also slowing innovation and preventing a more customer-focused purchasing experience.

Look at the complexity of a lemon law buyback situation. The customer bought the vehicle from the dealer. The manufacturer built the vehicle. The dealer performs warranty repairs. The manufacturer ultimately controls many of the decisions. The customer is stuck navigating the middle.

Who owns the problem?

The customer shouldn’t have to figure that out.

If automotive manufacturers moved toward a direct-to-consumer model, what could change?

• More consistent pricing
• Stronger margin control
• Better production and inventory planning
• Less dependence on end-of-month quotas and incentives
• Clearer ownership of customer issues
• A simpler process when something goes wrong

Dealerships have created thousands of successful businesses, jobs, and community relationships. Many provide outstanding service.

But purchasing a vehicle is one of the largest financial decisions people make, and the process should be designed around the customer first.

The future of automotive retail may not be about protecting how things have always been done.

It may be about building a better way forward.

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