Niel Flamm Niel Flamm

Day 52: Better Numbers. The Same Questions.

Nextdoor released its Q2 2026 financial results, and there are positive developments that deserve recognition.

Revenue increased to $75 million, up 15% year over year.

Platform Weekly Active Users grew to 22.9 million, a 5% increase.

The company also narrowed its GAAP net loss to $2 million, compared with $15 million a year ago, reported $10 million in Adjusted EBITDA, and maintained $378 million in cash.

As a shareholder, I'm glad to see progress.

Credit should be given where it's due.

However, one number still stands out:

Nextdoor is still losing money.

The loss is much smaller, but it's still a loss. Financial results reflect leadership decisions about where to invest, cut costs, monetize the platform, and allocate capital.

Today marks Day 52 since I requested a study from Jacob Chavis.

Fifty-two days later, I still haven't received:

The study.

An acknowledgment.

A timeline.

Or even a "no."

Another observation caught my attention.

The last Nextdoor Insights article appears to have been published on July 6, 2026.

I'm still waiting on a response from Jacob Chavis, and I haven't seen a new Insights article in about a month.

Those may be unrelated.

As a shareholder, I have a few questions.

Has Nextdoor shifted away from publishing Insights?

Are new studies still being produced?

I don't know.

That's why I've continued asking.

A simple response—even "the study isn't public"—would provide clarity. Silence leaves shareholders filling in the blanks.

I've written extensively about what I believe are three major challenges:

A communication culture that doesn't adequately engage with shareholders.

An unpaid moderation model that creates inconsistent user experiences.

Strategic decisions that deserve scrutiny, from monetization to capital allocation.

The earnings report shows improvement, and I hope that trend continues.

I genuinely want Nextdoor to succeed.

But I also believe leadership decisions influence profitability, corporate culture, and shareholder confidence.

I've said this repeatedly because I believe it:

Communication isn't measured when everything is going well. It's measured by how a company responds when someone asks a simple question.

I'll continue acknowledging progress while also raising concerns.

That's what I believe engaged shareholders should do.

Join the discussion at NielFlamm.com/blog. Leave some feedback—I'd love to hear from you.

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Niel Flamm Niel Flamm

Day 51: Another Email Sent. The Question Remains the Same.

Today, I sent another email regarding my request for the Nextdoor study.


The recipients were:


Nirav Tolia, CEO

Jacob Chavis

Sarah Leary, Co-Founder

Investor Relations

Communications

Bekah Hufnagel, a Nextdoor intern studying Communication Design at the University of Cincinnati


One thing I can confirm:


None of the emails bounced back as undeliverable.


So, as far as I know, the message reached the intended inboxes.


The email wasn't complicated.


It asked a straightforward question:


How does a simple shareholder request go unanswered for 51 days?


At this point, the study itself has almost become secondary.


The larger issue is communication.


If the answer is "no," say no.


If the study can't be shared, explain why.


If it no longer exists, say that.


Communication doesn't require agreement.


It requires acknowledgment.


One reason I included Bekah on the email is that she's studying Communication Design. This is a real-world case study in corporate communication.


If this situation were presented in a college classroom, what discussion would it generate?


How would 51 days without a response from Jacob Chavis, CEO Nirav Tolia, Investor Relations, or the Communications team be evaluated?


As someone who has spent much of my career in learning and development, I believe some of the best lessons come from real situations—not hypothetical ones.


This continues to be one of them.


I'm still willing to have a conversation.


I'm still waiting to see if it's worth having.


Join the discussion at NielFlamm.com/blog. Leave some feedback—I'd love to hear from you.

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Niel Flamm Niel Flamm

SOULM8TE: AI, Obsession... and a Familiar Story?

SOULM8TE puts a new spin on AI companionship, but while watching it I couldn't shake the feeling that I'd seen this story before.

In my latest movie review, I compare SOULM8TE to Subservience, Her, and especially the 1995 The Outer Limits episode "Valerie 23." Was Blumhouse's latest thriller worth the watch, or did an old TV episode do it better?

🎬 Watch my full SOULM8TE review at:

https://NielFlamm.com/videos/moviereviews

Then check out Valerie 23 and decide for yourself:

https://www.youtube.com/watch?v=aQC1R9eCEGU

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Niel Flamm Niel Flamm

Scamming, Site Traffic, and an Open Invitation

I’m aware that maintaining even a small online footprint can expose me to hacking, scams, and other security risks. That’s why I regularly monitor my site’s traffic, metrics, and visitor demographics.


When people hear the phrase “online scamming,” Nigeria may be one of the first countries that comes to mind—fairly or unfairly. This morning, I noticed repeated activity from the same IP address, geolocated to Nigeria.


Of course, an IP location isn’t always accurate, and someone’s country doesn’t prove malicious intent. Still, the activity caught my attention.


So, if you’re the person behind those visits: What brought you to my site? What are you looking for, and how can I help?


Let’s bring your intent to the surface. It could lead to an interesting conversation—and perhaps even an opportunity we can monetize together.


Post your contact information at NielFlamm.com/blog or email me directly at niel@nielflamm.com.

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Niel Flamm Niel Flamm

The Profile Views Keep Coming... Now from Across the Pond

Yesterday, I noticed something interesting.


My LinkedIn profile received several views from people at Nextdoor.


First was Bekah Hufnagel, whom I tagged in yesterday's post after Nextdoor shared a look at life as one of its interns. From her profile, she's studying Communications at the University of Cincinnati.


Then I noticed two more.


One viewer chose to remain anonymous, showing only "Advertising Specialist at Nextdoor."



The other was Kathryn Lee, an EMEA Account Manager at Nextdoor, based in the United Kingdom.




So...




Hello from the other side of the pond! 🇬🇧👋




I appreciate the interest.




Whether you're reading my posts, viewing my profile, or simply curious about what I'm writing, thank you for taking the time.




Since several people at Nextdoor appear to be following along, perhaps someone could ask a simple question internally:




Why has it been 51 days since I requested a study from Jacob Chavis without receiving a response?




I'd also pose another question.




If Bekah is studying Communications, what better real-world case study could there be than observing how a company handles a straightforward request from a shareholder?




How does 51 days without communication from Jacob Chavis, CEO Nirav Tolia, Investor Relations, or the Communications team become an example of effective corporate communication?




If a communications professor presented this as a case study, what grade would it receive?




I've said from the beginning that this isn't about "winning."




It's about communication, accountability, and the culture a company chooses to build.




If my posts are making their way around Nextdoor, perhaps this one will reach the right person.




Please and thank you.




Join the discussion at NielFlamm.com/blog. Leave some feedback—I'd love to hear from you.

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