A Correction—and an Apology to Sarah Leary
I've spent more than 70 days publicly questioning Nextdoor, its leadership, and what I see as failures in communication and accountability.
So accountability has to work both ways.
Sarah Leary, I owe you an apology.
On August 14, 2026, I publicly questioned what happened to an X post on Sarah's account after I could no longer find it.
I noticed it was missing the day before.
It was the Beacon Street snow post where I had left numerous comments documenting my ongoing experience with Nextdoor—the company Sarah co-founded with Nirav Tolia.
At the time, I couldn't find the post.
I questioned whether Sarah had deleted it and whether my numerous Nextdoor comments had anything to do with its disappearance.
Well...
As of August 24, 2026, the post is there.
I can see it.
And yes, I've commented on it again on Nextdoor.
So what happened?
I don't know.
Maybe it was an X glitch.
Maybe its visibility temporarily changed.
Maybe it disappeared and returned.
Or maybe I didn't see it when I searched for it.
And that's the important part:
I don't know.
I’ve raised concerns about Nextdoor's communication, transparency, and accountability.
I can't demand those standards from a company and then exempt myself when I may have made a mistake.
My observation at the time was straightforward:
I couldn't find the post.
But suggesting Sarah personally removed it went beyond what I could actually establish.
There's a difference between:
“The post appears to be gone.”
and
“Sarah deleted the post.”
I should have maintained that distinction.
So, Sarah:
I apologize for stating or implying that you deleted the post when I didn't have evidence to support that.
That's on me.
This correction doesn't change my broader questions about Nextdoor. I'm still waiting for the detailed research I've requested. I still have questions about communication, moderation, verification, monetization, and leadership.
And I'll continue documenting those issues.
But this particular issue deserves a correction without a bunch of qualifications attached to the apology:
The Beacon Street post is there.
I don't know why I couldn't see it before.
I shouldn't have attributed its disappearance to Sarah without knowing what happened.
Accountability doesn't mean much if it only travels in the convenient direction.
If I expect Nextdoor and its executives to acknowledge mistakes, I have to be willing to do the same.
So, Sarah, sincerely:
My apologies.
And yes...I've already returned to the Beacon Street post to continue commenting about that company you and Nirav co-founded.
I said I was apologizing.
I didn't say I was retiring. 😏
Follow the continuing Nextdoor story at NielFlamm.com/blog.
Sarah, Where Did the Post Go?
I've been documenting my experience with Nextdoor for more than 60 days.
I've posted on LinkedIn, Bluesky Social, X, and NielFlamm.com/blog. I've emailed Nextdoor and posted replies on accounts associated with the company—including co-founder Sarah Leary.
Why?
Exposure and reach.
One place I haven't had the same conversation is, ironically, Nextdoor itself. From my experience, negative feedback about the platform isn't exactly welcomed there.
Then There Was Sarah's X Post
Sarah isn't a big poster on @X. Her most recent post, as far as I can tell, is from March 19, 2026, and discusses a Hertz failure at FLL.
Oh, the irony.
There was also an older post involving a Boston neighborhood—possibly Beacon Hill—snow, and some neighborhood observations.
That became one place where I regularly posted updates about my dissatisfaction with Nextdoor.
The last time I looked, it had at least 175 replies.
I'd estimate 150 or more were mine.
Yes, that's a lot.
I posted about the unanswered study request, moderation, communication, leadership, corporate culture, verification, and shareholder value.
Then yesterday I noticed:
The post was gone.
Did Sarah delete it?
Did X remove it?
Was it simply an old post she decided to delete?
Or did 150+ replies from one dissatisfied shareholder become inconvenient?
I don't know.
That's why I'm asking.
So, I Found Another Post
Since that post disappeared, I've moved along.
I'm now leaving updates on another post on Sarah's X account from January 28, 2025.
Is it ideal?
Nope.
It's a repost from Nirav Tolia about X/Twitter and his apparently being on the platform for 20 years.
Congratulations, Nirav.
I'll get you a ribbon. 🎀
This isn't related to my questions, but when feedback places disappear, I'll work with what's available.
Now I'm curious:
How long will this post remain on Sarah's page?
If that one disappears too, I'll notice.
And I'll probably write about it.
Sarah, Why Did the Post Disappear?
If Sarah deleted it herself, I'd genuinely like to know why.
Was it because of my replies?
Was it simply because the post was old?
Was it completely unrelated to me?
There's a perfectly reasonable answer:
I don't know.
But that's been the recurring theme of this Nextdoor experience.
When leaders don't communicate, people are left trying to understand the reasons.
Deleting a post doesn't delete the questions.
Blocking someone doesn't eliminate feedback.
Disabling comments doesn't create agreement.
And refusing to engage doesn't make the conversation disappear.
It just moves somewhere else.
This time, it moved to Sarah's January 28, 2025 post.
And it continues here.
So, Sarah:
Why did the original post disappear?
And now...
How long will this one stay?
Comments and feedback are welcome here.
Join the discussion at NielFlamm.com/blog.
Day 57: The Stock Is Talking—But I Still Want to Hear From the People
It's Day 57.
Today, I want to put a different twist on this.
As I'm writing this, NXDR is up 4.12%, trading at approximately $2.66 per share.
As a shareholder, that's good news. I own the stock. I'd like the number to increase.
I've been bearish on Nextdoor, but bearish doesn't mean I'm rooting for failure—quite the opposite. I want to see the company create sustainable value for users, advertisers, employees, and shareholders.
The market appears pleased right now.
But stock price and corporate culture are two different measurements.
Which brings me to someone I haven't discussed nearly as much:
Sarah Leary, Co-Founder of Nextdoor.
I've noticed Sarah appears to have been absent from X for some time—unless she's posting from another account I'm unaware of.
And that makes me genuinely curious about her perspective.
Sarah helped build this company.
She watched Nextdoor grow from an idea into a publicly traded company serving millions of users.
So I'd be interested to know:
What does Sarah Leary think about what's happening now?
What does she think about the current moderation model?
The increasing monetization of interactions between businesses and neighbors?
The company's approach to accepting—or limiting—feedback?
And yes, what does she think about a shareholder reaching Day 57 without receiving the requested study or even an acknowledgment?
I'm not asking Sarah to agree with me.
Actually, I'd be interested if she disagreed with me.
Tell me why.
That's a conversation.
Perhaps she believes the current strategy is exactly right.
Perhaps she thinks changes are necessary.
Perhaps she hasn't followed any of this.
I don't know.
But that's precisely why I'd like to hear her perspective.
I've spent 57 days talking about Nirav Tolia, Jacob Chavis, Investor Relations, Communications, moderation, culture, and accountability.
Maybe it's time to hear from one of the people who helped create Nextdoor in the first place.
The stock is speaking today.
NXDR: $2.66, up 4.12%.
Now I'd like to hear some of the people behind it speak, too.
Sarah, what's your take?
Join the discussion at NielFlamm.com/blog. Leave some feedback—I'd love to hear your perspective.