Day 29: Silence Speaks, But So Does Momentum
Today marks Day 29 since I requested the full methodology and report for a study published by the Nextdoor Communications team, with Jacob Chavis listed as the point of contact.
Twenty-nine days.
No report.
No methodology.
No response.
At this point, the report has become secondary.
The larger issue is communication and accountability.
Over the past several days, I've intentionally made the day count in my graphics larger and more prominent. Why? Because I want to draw attention to what I believe is unacceptable behavior. Every passing day without a response tells part of the story.
What has surprised me over these past 29 days is the response from others.
I've received more reactions, comments, messages, and engagement than I expected. Whether people agree with me or not, they're participating in the conversation.
That tells me this discussion resonates beyond one unanswered email.
It's about expectations.
When a company publishes research and identifies a contact person, it's reasonable to expect that questions receive a response.
When they don't, people notice.
I've said it before, and I'll continue saying it:
We tolerate what we allow.
I won’t allow this behavior to become normal.
This isn't about being difficult.
It's about expecting professionalism, accountability, and follow-through.
As a shareholder, I don't believe those expectations are unreasonable.
The conversation continues, and so does my commitment to documenting this experience.
Ironically, the silence has generated far more attention than a simple reply ever would have.
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