Where Are Nextdoor's Moderators?

The Nextdoor experiment continues, and once again I find myself asking the same question:

Where are the moderators?

I came across a post from a neighbor that asked what I thought about whether golf carts should be driven across grassy common areas. The neighbor even compared it to commercial landscaping crews using zero-turn lawn mowers.

Whether you agree with the comparison or not, it was a discussion.

Then came the comments.

One neighbor called another "unintelligent."

According to the timestamp, the comment remained on the platform.

That leaves me asking the same questions I've been asking for weeks:

Where are the unpaid moderators?

Who reviews their decisions?

Is there any quality assurance process?

How is this type of personal attack allowed to remain while other users are suspended for much less?

For those who can't see the screenshot, I've included it in today's post on NielFlamm.com/blog.

As a shareholder, I'm also scratching my head.

The stock closed around $2.54 today.

What value is the market seeing if the platform continues to struggle with consistent moderation and identity verification? That's a question I'm trying to understand as I continue following the company.

On a different note, I've started using Citizen, and my initial experience has been positive.

Within minutes, I learned about a fatal crash approximately 3.9 miles from me, could see how many active users were nearby, and viewed other developing stories, including reports of a gastrointestinal outbreak affecting multiple states.

It's still early, but I'm looking forward to comparing the two platforms as I continue using Citizen.

Competition has a way of making every company better.

And that's good for users, advertisers, and shareholders alike.

Join the discussion on NielFlamm.com.